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February 20, 2008

The stimulus, response and feedback model is how most trainers deal with unanticipated situations or problems the student is expected to be able to solve themselves. The main point is that there is not preparation brief.

The student must recognise a problem or developing situation, correctly diagnose it, identify the best or most appropriate solution and then apply it. Finally the trainer will assess the student’s efforts and adjust or reinforce behaviours as applicable.

This is a three step process:

Stimulus: The student is subjected to a scenario or a set of symptoms to a problem. They may or may not recognise them or their ramifications if they go unheeded.

Response: The student then reacts to the stimulus and takes what they believe to be the best course of action to remedy the problem or situation.

Feed back: Similar to the debrief in the BMD model, the trainer gives the student an assessment of their performance and the provides remedial advice.

Extended feed back

The feed back phase is very important to make this an effective process. The problem is that during training there is often little time available to comprehensively debrief the student following their actions. Additionally, the student is calling on extra skills to diagnose the problem and select the appropriate solution. These extra responsibilities are usually lacking in BMD which means that further investigation is required during the post-training debrief.

Which brings us to the next point; how do we address the feed back phase effectively so that we can assess problem recognition, diagnosis and the application of the correct solution.

The model I use is the abbreviated critical incident stress model (CISM). CISM is used extensively throughout the emergency serves to assist staff to recover from stressful circumstances. It is typically a six-step process but the abbreviated version, with only four-steps, is well suited to our circumstances.

You may be asking ‘why use stress management model?’ – well learning is stress, isn’t it?

Next post: Abbreviated four-step CISM mode in training.

2 Comments leave one →
  1. February 20, 2008 10:01 pm

    I found your site on google blog search and read a few of your other posts. Keep up the good work. Just added your RSS feed to my feed reader. Look forward to reading more from you.

    – Sue.

  2. trainingtools permalink
    February 21, 2008 2:00 am


    Thanks for the support.



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